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[2014-03-30 3:17:20]
New SHARP COB LED Downlight...
[2013-03-22 21:04:48]
LED Lighting get warm in 2013...
[2013-02-26 21:04:22]
New COB LED Downlights...
  TELLWO Limited Warranty
TELLWO Limited Warranty
 
TELLWO Group (Holding) Co., Ltd. (Herein and after called “TELLWO”) warrants its products to the purchaser against manufacturing defects in material or workmanship for a period as specified under the enclosed Product Warranty Matrix:
 
"Warranty Period" will begin at the date of original Product purchase form either TELLWO, or an authorized TELLWO Distributor/Dealer. TELLWO will repair or replace product covered under this warranty with components of TELLWO’s election or discretion. Advances in technology may lead to "better or advanced" products being selected for replacement.
 
This Warranty is further conditioned on the purchaser contacting TELLWO during the warranty period between normal business hours to review issue and initiate the Return Material Authorization (RMA) process. This must be done prior to the return of any defective product. Only TELLWO manufactured products may be returned through the TELLWO RMA process. No defective products, TELLWO or otherwise, will be returned to purchaser.
 
The TELLWO RMA form must be legible and completed in detail prior to approval for return. The TELLWO Warranty is further conditioned and will only apply to TELLWO products that are properly installed. This includes wiring and connection to proper approved components and product working environments. This Warranty is void and does not apply to products that fail as a result of neglect, mistake, misuse, alteration, or that is improperly installed and implemented. This includes but is not limited to: improper wiring, installation under improper and non-approved operating environments such as temperature, humidity or voltage conditions; improper installation using components that are not approved or are not TELLWO manufactured products.
 
Installation and usage of TELLWO products should only be completed in association and complete knowledge of all necessary and related codes, standards and instructions of installation. It is the responsibility of the purchaser to obtain all necessary approvals and to understand the product’s intended use and all relevant instructions, recommendations, and guidelines for the proper installation and use of any TELLWO product and related "manufactured products," used in conjunction with. The accuracy and completeness of any of any statements, technical information and recommendations in any form of product literature or instructions are not guaranteed, are not part of this Warranty, and does not in any way constitute a warranty. The purchaser for suitability of installation and full implementation must determine potential applications and installations independently.
 
Warranty Compensation will be based on "usage factors and time in use" and "Technology Value," and will be pro-rated based on this and information collected via the RMA process.
 
Product Warranty Matrix:
 
What is not covered under this Limited Warranty is defects of any kind caused or created by improper installation of any kind; damaged caused during shipping to purchaser or beyond; "acts of Nature or God." TELLWO will not cover additional labor costs or Warranty such labor associated with replacement product. This Warranty document represents the only express or implied Warranty – no other Warranties exist.
 
No.
Product
3 Years
5 Years
1
LED Tube
 
2
LED Panel Light
 
3
LED Downlight
 
4
LED Ceiling Light
 
5
LED High Bay Light
 
6
LED Flood Light
 
7
LED Street Light
 
8
Solar LED Street Light
 
 
 
 
 
 
Remark:
1. Warranty of Solar LED Street Light, Solar Panel: 5 Years, LED street light: 5 Years, Batteries: 2 Years.
2. For specific details or any other question, please contact our sales representative or mail to: info@tellwo-lighting.com
Tellwo Group (Holding) Co., Ltd.
 SKYPE:tellwo-sales01
 Mobile:+86-15013685279
 E-Mail:info@tellwo-lighting.com
Add: No. A9 Building, Tianrui Industrial Park, 1 st Fuyuan Rd., Fuhai Anvenue, Fuyong Town,
Baoan District, Shenzhen, China. (518103)
Tel: (+86) 755 2987 6765
Fax: (+86) 755 3358 2092
Copyright © 2010-2013 by TELLWO Group (Holding) Co., Ltd. All rights reserved |